The Making of an Insurance Giant
A Mature Western Industry “New” in China

The insurance industry is over 200 years old in the West, but only 20 years old in China.

Ping An started in 1988 with 13 employees.  Now it has 33 million customers, 40,000 employees and 200,000 insurance sales agents. The company’s ambition is to become China’s leading global integrated financial services provider within the next 10 years.

To obtain a copy of this newly released IMD publication, please contact enterpriseIQ®

Co-authored by Professor Donald A. Marchand of IMD and Chairman of enterpriseIQ®, the publication discusses the important business lessons to learn from companies like Ping An in industry sectors considered “mature” and “boring” in the developed markets, but that are evolving rapidly in China.  Ping An adopted a customer-centric business model, rule-based operations, market-based performance management, and integrated information management and IT platforms across the company.  Implementing these principles can result in a high Information Orientation maturity leading to better business performance.

Information Orientation (IO) related measurement products and services are available from enterpriseIQ®.

Click here to see the previous IOpeners including:
Designed to Fail: Why IT-Enabled Business Projects Underachieve
Customer Relationship Management - Challenging the Myth
Special Report for Business Managers and CIO's - Achieving Information Maturity
Teaching General Managers About the Business Value of IT
Importance of Information Capabilities in Managing Complex Mergers
The CEMEX Way: The right balance between local flexibility and global standardization
Information Orientation: Optimizing the effectiveness of information use in financial services
The Smart Manager Magazine: Competing through Information Management and Technology
Reaping the business value of IT: Focus on usage, not just deployment, to optimize payback
Dell's Direct Model: Everything to Do with Information
Extracting the Business Value of IT
New Gartner EXP CIO Signature Report 
New IO Book Available in Arabic - (Selected subscribers)
IMD CEMEX Case Now Available in Spanish - (Selected subscribers)
Best Seller Information Management Book and IMD CEMEX Case Now Available in Portuguese - (Selected subscribers)
New IMD Case: Using IO at Citigroup
 

To find out more about how we can help you to leverage information and knowledge in your organization, please contact us at enterpriseIQ®:

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Tel/Fax (41) (0) 21 691 1546    Website: www.enterpriseiq.com
  

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