“Why IT Fumbles Analytics”, by Donald A. Marchand and Joe Peppard, was published in the January-February, 2013 issue of Harvard Business Review. The article was released in PDF and paper copy on December 21, 2012.
The Financial Times featured the Novartis’ SMS for Life Project as a case study co-authored by Don Marchand on applying expertise to a new field by describing how a CIO led a new way to distribute drugs.
“Novartis’ SMS for Life Project: How the CIO Can Generate Innovative and Sustainable Value in the Communities the Company Serves”, by Donald A. Marchand and Jim Barrington, August 31, 2012 won First Place in the SIM Paper Awards Competition 2012. SIM—Society for Information Management-- is the largest association of CIOs in the USA.
enterpriseIQ® Chairman and Professor Donald Marchand directed the third successful IMD CIO Roundtable on the IMD campus in April 2012.
Donald Marchand was interviewed by Gartner Executive Programs on the subject of “Empowering the enterprise with a culture of transparency”.
The Wall Street Journal has published a positive review that describes the concept of “information orientation”
and how it produces better organizational performance. Based on a substantial research study,
it states that it’s undeniably formulaic. However, the reviewer believes the formula advocated is right on,
and any CIO would benefit from trying to apply it.
Dr. Donald A. Marchand, IMD Professor of Strategy Execution and Information Management and Chairman
of enterpriseIQ® will keynote Incontri ICT 2010 to be held in Stresa, Italy in July 2010.
The focus of the 10th anniversary event will be based on the real essence of IT value and on the
best practices of its creation and communication. Beyond the traditional pressures of
the cost related equation, the new CIO not only should be able to align the IT function to the
company business (which is considered a prerequisite for value creation) but also be perceived as
one of the most important innovation engines, supplying competitive tools to the company
enterpriseIQ® Chairman and Professor Donald Marchand is directing the first-ever IMD CIO Roundtable on the IMD
campus from April 12 – 13, 2010. The theme of the 2010 CIO Roundtable will be “Leveraging the Business Value
of the ‘I’ in IT: The Business Partnership Challenge”. Along with Professor Marchand, Martin Petry,
CIO of The Hilti Corporation, and Jim Barrington, former Group CIO of Novartis and Program Director of the
Partnership Initiative “SMS for Life”, will share their respective insights.
enterpriseIQ® has collaborated on the fourth annual report with Capgemini Consulting and CIGREF,
a prominent French organization that promotes the effective use of information to create value for enterprises.
The aim of the recently released 2009 report was to shed light on the value creation that the usage of
information and technology can bring to a company. It highlights the maturity of IT function practices
throughout the world and evaluates the potential value that a company can gain through the effective deployment of
IT systems and the use of information.
enterpriseIQ® has announced the appointment of Eric R. Monnoyer as President.
In announcing the appointment, Dr. Donald A. Marchand, Professor of Strategy Execution and Information Management at IMD and Chairman of enterpriseIQ® said:
“Eric Monnoyer brings many years of experience working with CIOs and understands the importance of information usage to achieving business value from IT project deployments.
We are extremely pleased that he has chosen to join enterpriseIQ® as we move forward to develop continued awareness and help more companies improve their capabilities
and performance through the effective use of information, knowledge and IT.”
Mr. Monnoyer is based in Paris and has over twenty years of senior experience with major consultancies including Partner with Accenture and Principal with
McKinsey & Company during which time he co-authored several articles including “What IT Leaders Do” in The McKinsey Quarterly, August 2005.
Most recently, he served as Vice President and Global Leader of the Technology Transformation Unit at Capgemini Consulting.
Don Marchand will lead the first CIO Roundtable Event to be held at IMD, one of Europe’s leading business schools, on April 12-13 2010.
enterpriseIQ® is joining with its partner. Capgemini Consulting SAS to conduct the Global CIO Report 2009.
Don Marchand and Professor Joe Peppard, Director of the IS Research Center at Cranfield University,
facilitated the IMD Discovery Event, “Design to Fail: Why IT-enabled Business Projects Underachieve and What to Do About Them” in Lausanne, Switzerland.
enterpriseIQ® is pleased to announce that all of its web-based Information Orientation IO) measurement products are now available in English, French and German.
enterpriseIQ® and Capgemini Consulting SAS have signed partnership agreement.
Capgemini Consulting is the strategy and transformation consulting division of the Capgemini Group,
with a team of over 4,000 consultants worldwide.
Leveraging its deep sector and business expertise, Capgemini Consulting advises and supports organizations in transforming their business from strategy through to execution.
Working side by side with its clients, Capgemini Consulting crafts innovative strategies and transformation roadmaps to deliver sustainable performance improvement.
Don Marchand was the keynote speaker at the European Conference on
Information Systems (ECIS) hosted by the Information Institute at the
University of St. Gallen, Switzerland.
Don Marchand was a featured speaker at the McKinsey EM College
in Cambridge, England
Don Marchand was a featured speaker at the European Research Board,
an elite CIO group, held in London.
Don Marchand was a featured speaker at the widely publicized Leaders
Forum held in Helsinki, Finland.
Don Marchand presented the Information Orientation (IO) framework to
hundreds of corporate executives and MBA students as a guest of the Indian
Institute for Planning and Management (IIPM). Workshops were
conducted in Delhi, Hyderabad, Bangalore and Mumbai.
Don Marchand was the featured speaker at the Gartner EXP CIO
Exchange held on June 15 & 16, 2005 in Egham, Surrey, United Kingdom.
enterpriseIQ® has established an alliance partnership agreement with Capco,
the leading global provider of integrated consulting, processing services
and products, engineered by financial services experts exclusively for the
financial services industry. The skills of Capco and the proven
diagnostics of enterpriseIQ® provide information effectiveness and
performance measurement, management and implementation tools that are
unique and significant.
The third anniversary special section of The Smart Manager, India's
world class business magazine features the article "Competing
through Information Management and Technology" by Dr. Donald A.
IMD International, Europe's leading business school, has published a
new Perspectives for Managers by Donald A. Marchand entitled "Reaping
the business value of IT: Focus on usage, not just deployment, to optimize
Pearson Education Taiwan Ltd. has published a Chinese edition of Mastering
Information Management edited by Donald A. Marchand and Thomas
The CAPCO Journal of Financial Transformation features the article, "Extracting
the business value of IT: It is usage, not just deployment that counts!",
by Dr. Donald A. Marchand. The article highlights how business
managers devote 90% of their time and attention to IT investments and
deployment that only account for 25% of the business value of IT and
further how, the residual business value of IT (75%) resides in increased
usage of information and IT. It explains how seeing, measuring, and
improving the information, people, and IT usage practices in a company
impacts directly effective information and knowledge use and business
Gartner has featured the Information Orientation (IO) framework in its
June 2004 EXP CIO Signature Report, From Value to Advantage: Exploiting
Information. Section 3 of the report, "Information
Orientation: The gap between competitive value and competitive
advantage", describes how values and beliefs, information management,
and IT practices combine to make up Information Orientation and concludes
that companies with high information orientation use information better.
IMD, one of Europe's leading business schools, has published a new case
documenting Citigroup's rapid business improvement in its CEEMEA Sales and
Trading Unit using Information Orientation (IO). ".....The
unit’s business performance improved in a number of ways. Profit
increased by 106% from 2000 to 2002....." The IO Maturity
of the Sales & Trading Unit was measured using the IO
Diagnostic™* tool. The IO Mobilizer™* helped the team agree on an
action plan to identify key initiatives to address weaknesses followed by
the development and implementation of the IO
Scorecard™* that continuously measures the effective use of
information in an organization.
A strategic alliance has been established with AUPEC
Ltd., one of the world's foremost advisors in the energy field.
Based in Aberdeen, Scotland and with offices in Houston, Texas, AUPEC
provides economic, benchmarking and financial consulting to governments
and the oil and gas industry worldwide.
The book Making the Invisible Visible–How Companies Win with the
Right Information, People, and IT by Donald A. Marchand, William
J. Kettinger, and John D. Rollins has been published in Arabic by the
Donald Marchand will keynote The 7th International Bielefeld Conference in
Germany, February2-4, 2004. For information visit http://conference.ub.uni-bielefeld.de
At the invitation of Cognos, a leading business intelligence (BI) and
performance planning software company, Donald Marchand shared the podium
with former General Electric chairman, Larry Bossidy at their executive
forum held in Frankfurt, Germany.
Donald Marchand and William Kettinger provided research presentations to
the Society for Information Management's Advance Practices Council in
In the July-August German edition of CIO Magazine Group CIO Peter Sany
discussed the use of the Information Orientation (IO) model at Novartis.
The article "Klare Signale fürs Management", reviews the
initial results for one management group in the global pharmaceutical
The information Orientation (IO) framework was featured in an article on
management innovation published on the Nikkei website in Japanese.
Drs. Don Marchand, Bill Kettinger and Choong Lee keynoted IO World 2003 in
Seoul, Korea co-sponsored by enterpriseIQ® and BuiltOne. The
seminar was attended by over 100 executives and was covered by the Korea
Herald, a partner publication of the International Herald Tribune.
A second seminar was held for thirty members of Seoul's Young President's
The Financial Times announced that its Mastering Leadership series
that included Don Marchand's article, "On the Dark Side" on
November 29, 2002 will be published in a book by Pearson Education in
Donald Marchand keynoted the Online Information 2002 Conference
held in London in December 2002. The three day conference annually
attracts between 900 - 1000 international information professionals,
knowledge managers, IT professionals (including web, intranet and
communications managers), publishers and senior end users of online
information. To view Dr. Marchand's presentation - Click
here (805Kb - Requires Adobe®
Acrobat® Reader® to view)
Pearson Education has announced that Pearson Education (Singapore) Pte Ltd
will publish an English reprint of the book Mastering Information
Management edited by Donald A. Marchand and Thomas Davenport for
resale in India, Sri Lanka, Pakistan, Bangladesh and the Maldives.
The Advanced Practices Council of the Society for Information Management (SIM)
has announced it's selection of a new Project: How to Drive Value from
I/T: Investigating Senior Executives' Perspectives. The research
will be conducted by enterpriseIQ® principals Dr. William J.
Kettinger and Dr. Donald A. Marchand.
Oxford University Press has announced that Information Orientation
(IO): The Link to Business Performance by Donald A. Marchand, William
J. Kettinger, and John D. Rollins will be published in paperback in May
Pearson Education has announced that China Social Science Publishing House
in Bijing has published a Chinese edition of Mastering Information
Management edited by Donald A. Marchand and Thomas Davenport.
Soundview Executive Book Summaries has featured Making the
Invisible Visible–How Companies Win with the Right Information, People,
and IT by Donald A. Marchand, William J. Kettinger, and John D.
Rollins in its New and Noteworthy report which focuses on
cutting-edge resources for today’s business leaders.
getABSTRACT has rated Making the Invisible Visible–How
Companies Win with the Right Information, People, and IT by Donald A.
Marchand, William J. Kettinger, and John D. Rollins a score of 9 out of 10
in strategy applicability, with an overall score of 8 in topical value and